To ask Her Majesty's Government what use they have made of (1) focus groups, and (2) other qualitative techniques, to improve the functio

To ask Her Majesty's Government what steps they are taking, if any, to improve the customer service provided by the Pension Service acros

To ask Her Majesty's Government whether they will conduct a review of the template letters used by (1) the Pension Service, and (2) the D

To ask Her Majesty's Government, further to the Written Answer by Baroness Williams of Trafford on 21 June (HL709), what are the arrangem

To ask Her Majesty's Government on what date the National Audit Office last reviewed (1) financial, and (2) other records, held by the Ho

To ask Her Majesty's Government which government departments are participating in Stonewall's Diversity Champions Programme; how much the

To ask Her Majesty's Government what is the current spending plan on Operation Grange; what date this current spending plan is due to end

To ask Her Majesty’s Government what steps they are taking to encourage more private landlords to allow responsible tenants to keep pets

My Lords, during the difficult and often lonely days of lockdown, pets have been a vital source of companionship, well-being and love for

My Lords, during the difficult and often lonely days of lockdown, pets have been a vital source of companionship, well-being and love for